Privacy Policy
At MedsBase, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or place an order. We are committed to handling your data with transparency, respect, and security.
Information We Collect
Personal Information
We collect personal details such as your name, email address, phone number, and shipping address when you place an order or communicate with us. This information is provided voluntarily and is used solely to process orders, offer customer support, and enhance your experience.
Non-Personal Information
We may collect non-identifiable information such as your IP address, browser type, and general website usage data through cookies or similar technologies. This helps us maintain website functionality and improve overall user experience.
How We Use Your Information
Order Processing
Your personal information is used exclusively to process and fulfill your orders, including verifying order details, arranging shipment, and providing updates about your delivery.
Customer Support
We use your contact information to respond to inquiries, resolve issues, and provide assistance to ensure a smooth and satisfying customer experience.
Marketing Communications
With your consent, we may send promotional emails, newsletters, or updates about our products and services. You can unsubscribe at any time by clicking the link provided in our emails or by contacting us directly.
Information Sharing
Logistics Partners Only
We do not share your personal information with payment processors, analytics providers, or any marketing partners. Your data is only shared with trusted logistics partners strictly for the purpose of delivering your order. These partners are contractually bound to handle your information securely and solely for order fulfillment purposes.
Data Security
We implement appropriate security measures, including encryption, secure servers, and regular updates, to protect your personal information against unauthorized access, disclosure, or misuse. While we follow best practices to secure your data, no system can guarantee absolute security.
Data Retention
We retain your personal information only for as long as needed to fulfill the purposes described in this policy. Once the data is no longer required, it is securely deleted or anonymized.
Third-Party Links
Our website may include links to third-party websites. These external sites operate independently and have their own privacy policies. We recommend reviewing those policies before submitting any personal information.
Children’s Privacy
MedsBase does not knowingly collect or store personal information from individuals under the age of 18. If you believe that a minor has provided us with their data, please contact us so we can take appropriate action.
Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page. Continued use of our website after changes are made indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please reach out to us at:
By using MedsBase, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to safeguarding your privacy and protecting your personal information.