Personal Information: We may collect personal information such as your name, email address, contact number, and shipping address when you place an order or interact with our website. This information is collected with your consent and is used to process your orders, provide customer support, and improve our services.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected through cookies and similar technologies and is used for analytical purposes, improving our website functionality, and enhancing your browsing experience.
Order Processing: We use your personal information to process and fulfill your orders, including verifying your identity, arranging shipping, and providing you with order updates. This information is necessary to complete your purchase and deliver the requested products or services.
Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have. This enables us to assist you effectively and ensure a positive user experience.
Communication: With your consent, we may use your contact information to send you promotional emails, newsletters, and updates about our products, services, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in conducting our business operations. These service providers include shipping companies, payment processors, and website analytics providers. They are contractually bound to use your information solely for the purpose of providing the requested services and are obligated to maintain the confidentiality and security of your information.
Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request. This includes responding to court orders, subpoenas, or other legal obligations, as well as protecting our rights, property, or safety, or the rights, property, or safety of others.
Security Measures: We have implemented reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server connections, and regular system updates. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites and Links
Our website may contain links to third-party websites that are not under our control. These websites have their own privacy policies, and we are not responsible for their practices or the content they provide. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
MedsBase does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our systems.